Judy Kay - Personalisation research projects
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Personalisation research is important. There is now a huge amount of personsalisation of web sites. Since there is a major asymmetry in human-computer communication, it is becoming increasingly important for serious progress in better support for scrutability of personalisation data and processes. This means that we need to improve our approaches to building personalised systems and improve interfaces that support users in scrutinising them and then being able to control system's data about them (the user model) and the way it is used.

My research focuses on user modelling, especially:

  • a toolkit for user modelling with the design driven by concern for users being able to understand the meaning of their model and means of its derivation;
  • tools for constructing user models co-operatively with the user;
  • building detailed individual and generic user models from low grade but plentiful monitor data
  • building tools to visualise large user models;
  • applying user models to intelligent teaching systems;
  • and information filtering (which can be seen as pretty much the same thing if the user wants to learn something from the filtered information);
  • and delivery of multimedia objects.
Personalisation and adaptivity
George Bernard Shaw: "The reasonable man adapts himself to the world; the unreasonable one persists in trying to adapt the world to himself. Therefore, all progress depends on the unreasonable man."
More about scrutability
The word, inscrutable, is one of a good number of words used in the negative, but not the positive form.
We do not normally use the word, scrutable. It is one of those words For an indication of the pervasiveness of personalisation and the need for scrutability and user control, here are excerpts from the November, 2002, article If TiVo Thinks You Are Gay, By Jeffrey Zaslow in The Wall Street Journal.
He reports that when `TiVo, the digital videorecorder that records some programs it just assumes its owner will like, based on shows the viewer has chosen to record. ...

Mr. Karlsson, 26, says he "pre-emptively" found all the religious shows in his TV listings and used the "thumbs down" button on his remote control to tell TiVo he has no interest in them. (Giving three thumbs down is the best way to block a program.) After that, his TiVo recorded movies about creepy homicides. "They all have titles like 'Murder on Skeleton Isle,' " says the computer system administrator in Cambridge, Mass.

He uses the "thumbs" button to tell TiVo he hates such films. He also orders cooking shows, which softens TiVo's view of him. "I don't want it thinking I'm an ax murderer," he says.

... Mr. Everett-Church, a privacy consultant for businesses, predicts that as techno-profiling increases, more people will purposely muck up their profiles. They'll fear ordering books on mental illnesses or sexual preferences because they'll wonder if they'll somehow be publicly identified.

... A.J. Meyer, a 35-year-old Web site developer in Minneapolis, ordered the DVD for "Scarface," the Al Pacino gangster movie, from Netflix.com (netflix.com). After that, the site kept recommending movies about gangster rappers. He stopped the assault by giving negative ratings to all movies starring Ice Cube. (Netflix allows members to rate any of its 12,000-plus titles with one to five stars -- whether they have rented a film or not. That helps the site calculate future recommendations.)

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Affiliations for personalisation
SITRG - Smart Internet Technology Research Group
Smart Internet Technology CRC
AIED Society International Artificial Intelligence in Education Society
ITS Steering Committee
UMUAI User modeling and User-Adapted Interaction: the Journal of Personalization Research
UAIS Universal Access to the Information Society.
Steering Committee Australian Document Computing Symposium (ADCS)
Selected papers
Learner control Kay, J (2001), User Modeling and User-Adapted Interaction, Tenth Anniversary Special Issue, 11(1-2), Kluwer, 111-127.
The um toolkit for cooperative user modelling draft of paper for UMUAI 4: 149-196, 1995

Vive la difference! Individualised interaction with users draft invited keynote in C Mellish (ed), Proc IJCAI'95 Intl Joint Conference on Artificial Intelligence, Montreal, Canada, Morgan Kaufman 1995 pp 978-984

Lies, damn lies, and stereotypes: pragmatic approximations of users draft invited keynote in UM'94, 4th International Conference on User Modelling.

Studying long term system use abstract of Kay, J and R Thomas (1995), Communications of the ACM, 4(2), ACM, pp 131-154. (Special issue on end user training.)

Learner know thyself: student models to give learner control and responsibility - ps draft invited keynote, pdf, in Z Halim, T Ottomann, Z Razak (eds), ICCE'97 International Conference on Computers in Education, AACE, 1997, pp 17-24.

Long term learning in the workplace draft paper (ps), pdf, for Communications of the ACM, 38(7), July 1995, 61-69.
An Individualised Course for the C Programming Language J Kay and R J Kummerfeld, Elsevier, 1994.

Selected edited proceedings available online

UM99 Kay, J, (1999) Editor, User Modeling: Proceedings of the Seventh International Conference, UM99, Springer.
ADCS2002 online proceedings coming soon, Kay, J and J Thom (eds), Australian Document Computing Symposium Seventh Australasian Document Computing Symposium, 16 December, 2002, Sydney, Australia.
ADCS2001 online proceedings, Kay, J and A-M Vercoustre (eds), Australian Document Computing Symposium, Sixth Australasian Document Computing Symposium, Friday, 7 December, 2001, Coffs Harbour, Australia.
WWW filtering Workshop online proceedings, Kay, J and R J Kummerfeld (eds), World Wide Web Filtering Workshop, User Modeling 96, January, 1996, Hawaii, USA.